Ranked "Best International Airline in North America" in a worldwide survey of 18.8 million global air travellers. The survey was conducted by independent research fi rm Skytrax between
July 2010 and May 2011 using over 38 di„ erent aspects of passenger satisfaction to rank airlines' product and service standards. This annual survey is regarded in the air transportation
industry as a primary benchmarking tool for passenger satisfaction levels of airlines throughout the world.
Voted #1
Best International Airline
in North America.